Frequently Asked Question

Find answers to the most common questions about our chauffeur services. Whether you're curious about our booking process, vehicle options, or the level of professionalism you can expect from our drivers, we've got you covered.

1. What services does Chauffeur offer?

At Chauffeur, we provide a wide range of luxury transportation services, including airport transfers, corporate travel, event transportation, city tours, and personalized journeys. Our services are tailored to meet your specific needs.

2. How do I book a chauffeur service?

Booking a service with Chauffeur is easy. You can book online through our website, use our mobile app, or call our customer service team. Simply provide your travel details, choose your preferred vehicle, and we’ll handle the rest.

3. What areas do you serve?

We offer chauffeur services in major cities across the UAE, including Dubai, Abu Dhabi, and Sharjah. We also provide services in select international locations. Please contact us for more details on our service areas.

4. What types of vehicles are available in your fleet?

Our fleet includes a wide variety of luxury vehicles, from sedans and SUVs to limousines and executive vans. We also offer eco-friendly options like electric vehicles for those who prefer sustainable travel.

5. Can I request a specific chauffeur?

Yes, we understand the importance of consistency and familiarity, especially for our regular clients. If you have a preferred chauffeur, you can request them during booking, and we will do our best to accommodate your request.

6. How are your chauffeurs trained?

All our chauffeurs undergo rigorous training in safe driving practices, customer service, and local navigation. They are also background-checked and hold all necessary licenses and certifications to ensure a safe and professional experience.

7. How do you ensure the safety and cleanliness of your vehicles?

All our chauffeurs undergo rigorous training in safe driving practices, customer service, and local navigation. They are also background-checked and hold all necessary licenses and certifications to ensure a safe and professional experience.

8. What is your cancellation policy?

All our chauffeurs undergo rigorous training in safe driving practices, customer service, and local navigation. They are also background-checked and hold all necessary licenses and certifications to ensure a safe and professional experience.

9. Do you offer hourly or as-directed chauffeur services?

All our chauffeurs undergo rigorous training in safe driving practices, customer service, and local navigation. They are also background-checked and hold all necessary licenses and certifications to ensure a safe and professional experience.

10. How do you handle flight delays for airport pickups?

All our chauffeurs undergo rigorous training in safe driving practices, customer service, and local navigation. They are also background-checked and hold all necessary licenses and certifications to ensure a safe and professional experience.

If you can't find what you're looking for, feel free to Contact us directly—we're always happy to assist!